Effective Date: 20 February 2025
Welcome to rppl ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our Software as a Service (SaaS) platform.
We may collect the following types of information:
We use your information to:
We do not sell your personal information to third parties. However, we may share your information with:
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Our company utilizes OpenAI’s services to enhance many aspects of the rppl service, for example, transcription of audio recordings into text. This may involve sharing certain user inputs with OpenAI for processing. OpenAI does not use this data for training purposes and applies robust security measures, including encryption and access controls, to protect your data. For more information, you can review OpenAI’s policy at ‘Enterprise privacy at OpenAI’, or please contact us at privacy@rppl.app.
Our service utilizes the Google Cloud Platform (GCP) to store and process data securely. GCP is designed with industry-leading privacy and security measures to protect your information. When data is transmitted or stored on GCP, it is encrypted both in transit and at rest. Google complies with global privacy standards, including GDPR, and has rigorous protocols to prevent unauthorized access to your data. Furthermore, GCP regularly undergoes independent audits and certifications to ensure compliance with the highest standards of data protection. Your data is stored in GCP data centers and is handled in accordance with Google's robust privacy and security practices. For more information on GCP’s data handling practices, please refer to Google Cloud Privacy Policy.
We also integrate Google Firebase services to support [specific functions such as analytics, authentication, or push notifications]. Google Firebase may collect user data to provide these services, and this data is handled in line with Google’s privacy and security policies. Data shared with Firebase is used to improve app performance, monitor usage, and enhance user experience. Google’s policies ensure data protection through encryption, secure storage, and compliance with data protection regulations like GDPR and CCPA. For more information on Firebase’s data handling practices, please refer to Google’s Firebase Privacy Policy.
Our company uses Google Analytics to better understand how users interact with our website and services. Google Analytics collects data such as user IP addresses, device information, and browsing behavior. This data is used to analyze website traffic, improve user experience, and optimize our services. Google Analytics operates under strict data privacy and security standards, complying with regulations like GDPR. Users can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on. For more information on how Google Analytics handles data, please refer to Google’s Privacy Policy and Google Analytics Terms of Service.
We use Daily.co’s video conferencing platform to enable seamless video communication within our services. Daily.co may collect certain data, such as video and audio streams, during the course of providing these services. This data is protected through robust encryption and stored securely, in line with Daily.co’s enterprise-grade security practices, which comply with GDPR, HIPAA, and SOC-2 standards. For more details on how Daily.co handles your data, please refer to Daily.co’s Privacy Policy.
Our company utilizes Mixpanel to track user interactions with our products and services to better understand user behavior and improve our offerings. Mixpanel may collect data such as device information, IP addresses, and user interactions with our site or apps. Mixpanel ensures data protection through encryption and complies with global privacy regulations, including GDPR, CCPA, and HIPAA. Mixpanel does not sell user data, and the data is used solely for analytics purposes to improve our services. For more information on Mixpanel’s data handling practices, please refer to Mixpanel’s Privacy Policy.
If you have any further questions, please feel free to contact us at privacy@rppl.app.
You have the right to:
To exercise these rights, please contact us at privacy@rppl.app.
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our services after the changes take effect indicates your acceptance of the revised policy.
We retain data in the form of backups for no longer than 100 days after the user has deleted their account. Any request for data will be provided to the user within 30 days of the request.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
RPPL LIMITED
441a Princes St, Dunedin, 9016, New Zealand
privacy@rppl.app.
Thank you for trusting rppl with your personal information. We are committed to protecting your privacy and ensuring a safe and secure experience on our platform.